Effective Date: 1st March 2025
Welcome to SALLYCHANZA BUSINESS CAFÉ! These Terms and Conditions ("Agreement") outline the rights, responsibilities, and obligations between Sallychanza Business ("we," "us," or "our") and you, the client ("you" or "your") in connection with the professional services we deliver.
By engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree, please do not use our services.
Sallychanza Business provides multi-sectoral professional solutions across:
🔹 ICT & Security Systems – including software configuration, IT consulting, system integration, GPS tracking, CCTV surveillance, cloud networking, and technical support.
🔹 Creative Media & Print Services – covering graphic design, branding, corporate identity, document digitization, and promotional material production.
🔹 Energy & Electrical Systems – such as solar energy systems, hybrid installations, electrical maintenance, backup solutions, and distribution board installations.
🔹 Construction & Maintenance Services – including civil works, structural maintenance, interior fit-outs, borehole drilling, and water infrastructure services.
The specifics of the service engagement (scope, deliverables, pricing) will be documented in a separate Service Agreement, Work Plan, or Proposal.
To ensure smooth execution, you agree to:
✅ Provide timely, accurate, and complete information related to the project.
✅ Participate actively by giving prompt feedback, approvals, and required resources.
✅ Abide by agreed-upon project timelines and milestones.
✅ Ensure that any shared content, artwork, data, or materials do not violate third-party intellectual property rights.
💳 The fees, payment schedules, and terms will be clearly outlined in the respective proposal or quotation. All charges are exclusive of applicable taxes unless otherwise specified.
Accepted payment methods and due dates must be adhered to. Late payments may attract interest charges or service delays.
All software, designs, plans, or deliverables provided remain the intellectual property of Sallychanza Business or our licensors unless stated otherwise. You are granted a limited, non-exclusive, non-transferable license to use them for internal business use only.
We acknowledge the sensitivity of your business data and agree to maintain the confidentiality of any proprietary or personal information shared during service delivery. Confidential data will not be disclosed to third parties without consent, except as required by law.
To the fullest extent permitted by law, Sallychanza Business shall not be liable for any indirect, incidental, or consequential damages arising from service use. While we strive for accuracy and efficiency, no guarantees are made on completeness or uninterrupted service availability.
Either party may terminate the agreement with written notice. Any specific termination clauses will be detailed in the project proposal. Outstanding dues for completed work prior to termination remain payable.
This Agreement shall be governed by the laws of the Republic of Zambia, and any disputes shall fall under the exclusive jurisdiction of the courts located within Zambia.
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website or communicated to you directly. Your continued use of our services implies acceptance of the updated terms.
This Agreement, together with any related proposal or service document, constitutes the entire understanding between you and Sallychanza Business. It overrides any prior agreements unless formally revised and signed by both parties.
If you have any questions regarding these Terms and Conditions, please contact us at:
📧 Email: info@sallychanza.com | musiani@sallychanza.com
📞 Call: +260 97 4402341
🌐 Website: www.sallychanza.com